Thursday 21 February 2013


ILM Level 5 Award in Leadership


We're really busy rolling out our Level 2, 3 and 5 leadership programmes at the moment and have another small Level 5 group that wants to start around the end of April in Bolton. 

The ILM Level 5 qualifications in Leadership are specially designed for middle managers looking to increase their leadership knowledge and skills so please share this with anyone you know that may be interested in joining us!

This prestigious qualification is delivered by Pulse Training and Development through a series of workshops and reflective reviews.

The theory is delivered very creatively and there are lots of practical exercises as well as opportunities to discuss and reflect to embed the learning. Clear themes for each session link together the underlying principle of how to become more effective leaders via the art of communication.

We explore topics such as:
  • The Leadership style repertoire
  • Leadership v Management
  • Communication and Emotional intelligence
  • Understanding how you learn
  • How you view the world and the impact of this on your team.
  • Team building and how to get the best results from others.
  • Style of management techniques and individual learning/responses
  • Change  - impact on people and how they adjust in different ways
  • Dealing with team conflict
  • Understanding how to motivate your team and get the best from them.
Previous delegates told us about some of the impact its had on them...

“It’s helped me reflect on my leadership skills and as a result I feel much more confident in my role – I know that my responses are what will get the best results. I listen and respond effectively.”

“I’ve become a more effective leader and am working on the areas which will help me improve.”

“I’m now recognising my own and my team members style and how this impacts on them; I’m adapting to gain cooperation from them rather than resistance.”

“I’ve been able to reflect on how I interact not just with staff but with managerial hierarchy to more effectively achieve our objectives.”

And about the learning approach from Pulse...

“The listening and learning, sharing experiences and practice with the other delegates has all been immensely helpful.”

“A good pace and brilliant delivery style - Informative yet relaxed delivery.”

“The training techniques were really good, the training was brought to life in a way which was accessible and informative and fun.”

“I am inspired to learn more now and would like to go on to complete the level 7 if possible. A great course!, everyone was made to feel included.”

“It feels like the foundation for further learning has been set. I’ve already recommended it to others.”

To enquire about places and funding  please telephone me, Judy Hardman on 07740 432986 
or email us at

Monday 11 February 2013

Blowing Our Own Trumpets... (well why not!)

We had a great group of people from schools last week on the Wirral for a session on Performance Management.

We welcomed Heads, teachers and support staff who have the responsibility of carrying out quality performance reviews for their people and all of whom felt it would be good to have a refresher on both process and skills before they got started.

Della has vast experience of delivering this topic and I just wanted to share some of the lovely feedback she had after the session.

"Really interesting and interactive with clear, concise content."

"An excellent workshop appropriate for beginners to experienced reviewers."

"Very engaging and relevant... and thank you for the offer of support!"

"Really enjoyable with great opportunities for discussion."

"Informative and practical with a good balance of partication."

"Superb explanation of the structure and preparation needed for the review... I think I will now enjoy the experience more."


 Performance Reviews when done well can be hugely supportive for the individual and extremely beneficial for the organisation as its an opportunity to reflect, refresh and review and ensure that your people are on track and supported to meet their and your objectives.

This workshop can be customised for any sector and you'll find that the return on investment a half day workshop for your managers on this subject will be substantial.

Please email or telephone us if you're interested in booking an in-house session.